True remorse is never just a regret over conseque
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True remorse is never just a regret over consequence; it is a regret over motive.
Never ruin an apology with an excuse.
Never make a defense or an apology until you are
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Never make a defense or an apology until you are accused.
An apology is a good way to have the last word.
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An apology is a good way to have the last word.
In some families, please is described as th
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In some families, please is described as the magic word. In our house, however, it was sorry.
The only correct actions are those that demand no
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The only correct actions are those that demand no explanation and no apology.
An apology is the superglue of life. It can
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An apology is the superglue of life. It can repair just about anything.
Apology is a lovely perfume; it can transform the
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Apology is a lovely perfume; it can transform the clumsiest moment into a gracious gift.
A stiff apology is a second insult.... The injure
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A stiff apology is a second insult.... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt.
The only good thing about punctuality is that it
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The only good thing about punctuality is that it usually gets you an apology.
It's easier to apologize than ask for permission.
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It's easier to apologize than ask for permission.
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